How do I contact Customer Care?

Our team replies to every incoming request and we always do our best to get back to you as soon as possible.

To contact us, just submit a request via our Help section.

Please follow this guide so we can help you as quickly and efficiently as possible:

  • When submitting your request, if you are not already logged in, make sure you quote the email address you used to create your account.

  • Please provide as many details as possible. We can then act immediately, as we will have all the information we need to handle your request.

  • Should you be experiencing a technical problem, please attach a screenshot of the page on which you are experiencing the issue, include any error messages you see, and detail the actions leading up to the error.

  • Once you click Submit, you will receive an automated notification containing the reference number of your request.